GoodFirms Interview

Goodface іs сommitted to providing a better user experience: Max Yakubovych

GoodFirms' research team recently interviewed Goodface Agency's CEO, Mr. Max Yakubovych. Below is an excerpt of the dialogue they had.

Goodface Agency is a well-known company that specializes in software development and design. They provide website development and UI/UX design services and have successfully delivered more than 80 projects to clients ranging from startups to large enterprises worldwide. The company was established in 2016 and is based in Kyiv, Ukraine.

Their contribution to product development and design helped them become one of the top software development companies in Ukraine, according to the GoodFirms platform.

The GoodFirms team interviewed Mr. Max Yakubovych, CEO of Goodface Agency, to learn more about the company and its values.

Let's begin with the interview.

The Desire To Enhance User Experience Led Mr. Max Yakubovych To Launch The Company As A Founder And CEO

Mr. Yakubovych mentioned that Goodface has been recognized with several international awards for its excellent software development and has received positive feedback from thousands of users worldwide. The company was founded to deliver high-quality web development and design services that effectively connect with their clients' target audiences.

The company's approach is based on business analysis, design thinking, and technological advancement that produce measurable results. The experienced team has successfully delivered diverse projects worldwide.

He added that, after realizing the importance of marketing, the company shifted its focus towards improving website UX/UI to enhance clients' businesses and brand awareness.

In his role as founder and CEO, he holds the responsibility of driving business growth and maintaining the company's vision that aligns with its goals and objectives. Additionally, he ensures that the software product delivers an unparalleled digital experience by offering unmatched digital solutions.

After spending many years working in the marketing sector for various companies, he realized that often, the quality of service or product provided by a company needed to match what it presented to the audiences. This motivated him to start his own company that offers high-quality services and products that genuinely add value to its customers.

User Experience is the Secret to Software Success

Mr. Yakubovych discussed the company's in-house team, which includes software development, web development, and UX/UI design departments. Additionally, they offer an outsourcing team of specialists for projects such as 3D design or illustration.

The company stands out in the competition due to its strong expertise in design and a product-oriented approach that addresses specific user problems by implementing effective digital solutions. Their dedicated team strives to offer not only robust development and excellent design but also an exceptional user experience.

Excellent Customer Support That Brings Complete Client Satisfaction

Mr. Yakubovych mentioned that the company regularly evaluates client satisfaction levels through the NPS system. The team believes that honest communication and attentive listening during project discussions enable them to provide solutions that surpass client expectations.

After project completion, the company allocates dedicated developers and designers to support clients with new features or content. The company offers a monthly maintenance package that includes development team supervision, plugin updates, and project updates.

Here are some reviews from GoodFirms that showcase how Goodface Agency works alongside its clients.

Transparency And Honesty Are The Most Crucial When It Comes To Financial Affairs

During the interview, Mr. Yakubovych discussed how the company handles payment. There are two payment options available. The first option is the time and material payment model, which includes a Scrum cooperation model. This option charges based on the hours spent on the project over two weeks. The second payment option gives clients complete access to a dedicated team and bills them monthly for the service.

According to him, the company's budget requirements vary depending on the project, but the minimum starting cost is $10,000.

A Glimpse Into The Company's Future For The Next Decade

Mr. Yakubovych shared his plans for the company's growth in the next ten years. Goodface is a company that specializes in software development and design. Mr. Yakubovych expressed his confidence that the company will continue to provide high-quality user experience and develop new, unique products for clients globally.

He added that the company will launch best-in-class software products through worldwide client partnerships.

You can also go through this detailed interview on GoodFirms.

About GoodFirms

Washington, D.C.-based GoodFirms is an innovative B2B Research and Reviews Company that extensively combes the market to find business services agencies amongst many other technology firms that offer the best services to their customers.

GoodFirms' extensive research process ranks the companies, boosts their online reputation, and helps service seekers pick the right technology partner that meets their business needs.

About the Author

As a Content Writer at GoodFirms, Anna Stark bridges the gap between service seekers and providers. Anna's dominant role is to figure out company achievements and critical attributes and put them into words.

She strongly believes in the charm of words and leverages new approaches that work, including new concepts that enhance the firm's identity.

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Welcome to Goodface privacy notice.

Goodface respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and other sites we own and operate. And tell you about your privacy rights and how the law protects you.

We may change the privacy policy from time to time to reflect changes to the products and services that we provide and how we process your personal data.

We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request if any."

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OTHER DETAILS

We may ask for personal information, such as your name and email address. This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.

We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.

We will only process personal data and communicate with you if:

1. You have given us consent to the processing of your personal data and communicating for one or more specific purposes i.e. requesting products or services from us, downloading material or information from our website or submitting a contact us form.

2. Performance of a contract

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We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

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See what data we have about you, if any;
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You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website: goodface.agency