Privacy Policy

Goodface respects your privacy and is committed to protecting your personal data.

This privacy notice or Privacy Policy (hereinafter referred to as the “Policy”) will inform you about how we collect, use, store, and disclose information about you when you visit our website (regardless of where you access it from) and other websites that we own and operate.

We may update this Policy from time to time to reflect changes in the products and services we provide and the ways we handle your personal data.

We will not share your information with any third party outside of our organization, except where necessary to fulfill your request, if such a request exists.

You consent to the processing of your personal data and confirm that you have been informed about the procedures, purposes, and other conditions of its processing in accordance with the EU Regulation No. 2016/678 of April 26, 2016, the California Consumer Privacy Act of 2018 (CCPA), the California Online Privacy Protection Act of 2003 (CalOPPA), and other applicable regulations.

By providing any information about yourself through the relevant form on the website, you agree to our Policy and give Goodface permission to collect, use, and disclose information about you for the purposes outlined below.

By continuing to use our website, you acknowledge that you have the legal capacity to consent to this Policy and the processing of your personal data under these terms in accordance with the laws of Ukraine and your applicable jurisdiction.

The following definition have the meanings for the purposes of the Policy:

"Goodface/Company" — refers to LLC "GOODFACE" , (44804902), legal address: Kyiv city, Nezalezhnosti Maidan, building 2, (hereinafter - "We", "Us", or "Our").

"Website" — means all Content and links of the page https://goodface.agency/ that provides Services to Users and provides information regarding the Services (also referred to as "Goodface").

"User" — Website visitor who uses Goodface for personal purposes also referred to as "You".

"Service" — is a combination of the Services provided by the Goodface through the Website.

We collect information and personal data from users directly when they register on the website in sections such as "Let's talk" or "Get in touch" or "Start a Project" or “Hit us up at Goodface” as well as when they browse our website. We collect Personal Data only when you fill out a form in the aforementioned sections of the website and with your permission. The rest of the data we collect is mostly usage data.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

When you fill out the Goodface form in the "Let's talk","Get in touch", "Start a Project" or “Hit us up at Goodface sections, personal data is collected. You may also provide us with personal data at your discretion through social networks such as Instagram, Facebook, or LinkedIn.

We may collect the following personal data from you:

• Name;
• Email address;
• Contact or authentication data
• Links to your social media accounts;
• Links to your resume/portfolio or the resume/portfolio itself.

This data is considered "identifying information" as it can personally identify you. We only collect personal information that is relevant to providing you with a service and use it solely to deliver or improve that service.

Sensitive Information. We do not process sensitive information.

All Personal Data requested by Goodface is required for quality communication with You; failure to provide it may impede the Company's ability to provide Services or make them impossible to provide.

When you visit our website, our servers may automatically log standard data provided by your web browser. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, information about how and when you use our Services, and other technical information. Usage data helps us ensure the smooth operation of the website and improve the performance of our services.

We collect usage data, which may include:

• Browser type;
• Browser version;
• The type of device you are using;
• Pages of our website that you visited;
• The time and date of your visit to the website;
• Time spent on these pages;
• Unique device identifiers;
• IP address (which may also be collected as personal data);
• Geolocation data (which may also be collected as personal data);
• Other diagnostic data.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. To set up and improve User interaction, We use Cookies to collect certain Usage Data, such as pages visited and Services used on Our Website. Session Cookies are typically stored and used to interact with Our Service.

Session Cookies save the information entered by the User and track the User's movement on the Website. The Data received by session Cookies is stored for one (one) calendar year.

Cookies and other tracking technologies are used on this Website for the following purposes:

• Obtaining standard web analytics Data;
• Obtain Data collected through the use of HTML Cookies, Flash Cookies, web beacons, and other similar technologies;
• Obtain demographic information and other details to assist Us in customizing the Website to Your preferences;

We may share this information with partners who help Us restore, manage, or maintain Our Website (third parties).

By clearing your browser's browsing history, you can remove all cookies already on your device. You can configure your browser to block cookies from being placed on your device, but you may need to do this manually each time you visit a website.

If You live in the EU or are an EU citizen, You must comply with the provisions of the European Commission's General Data Protection Regulation if You agree to the use of Cookies based on a message posted on Our Website according to the art. 6 (1) (a) on the General Data Protection Regulation of the European Commission.

We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/d/page/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

We use Hotjar to better understand and improve our users' experience on our Website. Hotjar uses cookies and other technologies to collect data on users' behavior and their devices (IP address, device screen size, OS, browser information, country, preferred language), captured and stored in anonymized form. You can check Hotjar's privacy policy by clicking here.

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we can improve their experience on our website in the future. We do not share the specifics of this information publicly, but we may share aggregated and anonymized versions of this information, such as in reports on website and customer usage trends.

We use Your Personal Information to provide You with access to the Services, to respond to Your questions or inquiries, to communicate with You, and in other usual circumstances. All Personal Data is stored securely in accordance with the Law of Ukraine "On Personal Data Protection" of 01.06.2010, EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) and the California Consumer Privacy Act 2018 (CCPA).

We typically collect and use Your Personal Information for the following purposes:

• Provision of Services and ensure their functioning;
• To reply to Your requests for informatio;
• To analyze the use of our website and improve its performance;
• To send you marketing messages if you have consented to receive them;
• To join Our Company;
• To protect Our legal rights and prevent abuse;
• Comply with legal obligations.

We process Your Personal Data and communicate with you in accordance with the following legal grounds:

• With Your personal permission for one or more of the purposes, i.e. requesting products or services from us, downloading materials or information from our website, or submitting a form to contact us.
• As necessary for Our legitimate interests in providing the Services, provided that such interests do not outweigh Your fundamental rights and freedoms in terms of Data confidentiality;
• Data Processing is associated with a task carried out in the public interest or in the exercise of state authority.

You have expressly agreed to the Processing of Your Personal Data for a specific purpose. If You wish to withdraw Your consent to the Processing of Personal Data, please contact Us at hi@goodface.agency.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

We will store and use your Personal Data as long as necessary to fulfill legal obligations, resolve disputes, and enforce our agreements and policies

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Information retained for specific extended purposes In some cases, business or legal needs may require us to retain certain information for extended periods for specific reasons.

These reasons include: ensuring security, preventing fraud and abuse, maintaining financial records, complying with legal or regulatory obligations, ensuring the continuity of our Websites, and enabling direct communication.

Any information We collect or that You provide to Us may be transmitted and processed by any of the Company's entities. We do not sell or transfer Your Personal Information to third parties for commercial purposes.

We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (third parties) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The categories of third parties we may share personal information with are as follows:

• Communication & Collaboration Tools
• Data Analytics Services
• Data Storage Service Providers
• Retargeting Platforms
• Sales & Marketing Tools
• Social Networks
• Website Hosting Service Providers

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

If we find out that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at hi@goodface.agency.

Our Website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or Websites. We strongly advise you to review the privacy policy of every site you visit.

Each individual's personal non-proprietary rights regarding Personal Data are inalienable and inviolable.

Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

The User has the following rights:

• Access to Your Personal Data, as well as confirmation from the Company of the Processing of Your Personal Data and the status of their storage;
• At any time, You can withdraw Your consent to the Processing of Your Personal Data;
• If You believe that Your fundamental rights to privacy and Data protection outweigh Our legitimate interest in continuing the Processing, You may withdraw Your consent. We may keep an anonymous record of the User's activities (except for Personal Data). Goodface deletes all information it has about the User within 30 (thirty) days of receiving Your request for deletion of information. Please contact Us at hi@goodface.agency if You have any questions.
• Changing Your Personal Information If there is an error, it has lost its relevance, or Your Personal Data has been deleted as a result of the completion of the purpose for which Data has been collected.
• Request for information about the User that the Company has on file. The Company may take up to 30 (thirty) days to process a request, bu We always make every effort to respond as soon as it is practically possible.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “Contact us” below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “Contact us” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by contacting us using the details provided in the section “Contact us” below. You will then be removed from the marketing lists.

However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

How to Exercise Your Rights :To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at hi@goodface.agency, or by referring to the contact details of this document. We will honour your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable laws.

Request Verification : Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

This Supplemental California Privacy Notice only applies to Our Processing of Personal Data that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of Personal Data Company has collected about them in the preceding 12 months.

"Sales" of Personal Data under the CCPA.

For purposes of the CCPA, the Company does not "sell" Personal Data, nor do We have actual knowledge of any "sale" of Personal Data of minors under 16 years of age.

Opt-out of "Sales". California residents may opt-out of the "sale" of their Personal Data by contacting Us as set forth in "Contact Us" below.

Additional Privacy Rights for California Residents: Non-Discrimination. California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.

Authorized Agent. Only You, or someone legally authorized to act on Your behalf, may make a verifiable consumer request related to Your Personal Data. You may also make a verifiable consumer request on behalf of Your minor child. To designate an authorized agent, please contact Us as set forth in "Contact Us" below and provide written authorization signed by You and Your designated agent.

If You are a California resident and would like to exercise any of Your rights under the CCPA, please contact Us as set forth in "Contact Us" below. We will process such requests in accordance with applicable laws.

Accessibility. This Privacy Policy uses industry-standard technologies and was developed in line with the World Wide Web Consortium's Web Content Accessibility Guidelines.

If you have questions or comments about this Policy, you may email us at hi@goodface.agency.